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CRISIS SUPPORT

Crisis Support

If you or someone else is in immediate danger, call 000 or go to the nearest hospital emergency department.
Mindkit is a private psychology practice. We do not provide emergency or crisis response.

On this page

If you need crisis support now, you can contact Lifeline at any time.

Call: 13 11 14

Text: 0477 13 11 14

Online chat: available 24 hours a day

All three Lifeline crisis-support options are available at any time, day or night.

If phone calls are difficult

You do not have to use a telephone call to access every crisis service.

Lifeline provides 24-hour text and online chat support, and Kids Helpline provides 24-hour webchat for young people. 1800RESPECT also provides text and online options.

Other support you can contact

Suicide Call Back Service · 1300 659 467
Free professional telephone and online counselling, 24 hours a day, for people aged 15 years and older who are affected by suicide, including people experiencing suicidal thoughts and people worried about someone else.

1800RESPECT · 1800 737 732

Support for people experiencing domestic, family or sexual violence. You can also text 0458 737 732 or use online chat or video call. These services are available 24/7.
13YARN · 13 92 76
24-hour crisis support for Aboriginal and Torres Strait Islander people, provided by Aboriginal and Torres Strait Islander Crisis Supporters.
QLife · 1800 184 527

Anonymous LGBTIQ+ peer support by phone and webchat. QLife is available 3 pm to 9 pm local time every day.

Kids Helpline · 1800 55 1800
Free counselling for young people aged 5 to 25, available 24 hours a day by phone and webchat.
Beyond Blue · 1300 22 4636
Free telephone and online counselling for people needing mental health support, available 24/7.

If you need urgent mental health care near you

Mental health crisis services differ by state and location. Healthdirect provides current information about state and territory crisis services and can help you find local mental health and hospital services.

You can also call healthdirect on 1800 022 222 at any time to speak to a registered nurse. They can advise what care you need and how urgently you need it, which is useful when you are not sure whether a situation is an emergency.

If contacting another service feels difficult

If you have someone who can help, such as a family member, friend or support worker, you can ask them to sit with you while you make contact or help you work out which service to call.

If the situation is urgent, do not wait for a response from Mindkit. Use one of the immediate support options above.